How to Repair a U3 Flash Drive
U3 Smart Drives are USB flash drives from SanDisk preloaded with smart applications that run directly from the drive. With smart applications such as Firefox and Skype installed, users can run these applications on Windows computer without installing and setting the applications up on the computer itself. According to the SanDisk website, it is possible for the file system on U3 flash drives to become corrupt or for other disk errors to occur. SanDisk provides two possible solutions for repairing a U3 Smart Drive that prompts an error message or is unresponsive when plugged into a computer.
Repair File System on Drive that Prompts Error Message
Launch Windows Explorer by clicking on the "My Computer" or "Computer" icon on the desktop. Right-click on the drive letter for the U3 Smart Drive.
Select "Properties" from the pop-up menu that appears.
3.Click the "Tools" tab in the Properties window that opens and click "Check Now."
Check the check boxes next to "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors" listed under Check Disk options.
Click "Start" to repair the file system on the U3 Smart Drive. Once the Check Disk procedures are complete, check to see of the drive is working properly.
Repair Unresponsive Drive
Plug the U3 Smart Drive into a different Windows computer. If the drive works on the computer, proceed to the following steps. If the drive is unresponsive on other computers, it is malfunctioning and should be returned to SanDisk or the place of purchase.
Disable password protection on the U3 Smart Drive by clicking "Disable Security" in the U3 Launchpad window and entering your password to confirm. This may allow the drive to be accessed on the original computer.
Update the U3 Launchpad software. Click "Status & Settings" in the Launchpad window and choose "U3 Launchpad Settings" and "Check for Software Updates." Allow the system to check for updates and follow the provided steps to update the software if an update is found.
Eject the U3 Smart Drive by clicking on the "U3" icon in the system tray and selecting "Eject."
Plug the drive into the original computer to see if it's working.